Diana Hampton — Warranty Policy

Legal Business Name: JEWELRY & WATCHES LTD
Trading Name: Diana Hampton
Website: https://dianahampton.com
Email: hello@dianahampton.com
Registered Address:
JEWELRY & WATCHES LTD
71–75 Shelton Street,
Covent Garden,
London, WC2H 9JQ
United Kingdom

1. Warranty Coverage

All Diana Hampton jewelry comes with a 1-year warranty from the date of purchase. This warranty covers any manufacturing defects under normal use, ensuring the quality and longevity of our products.

2. What’s Covered

Manufacturing Defects: Includes flaws in craftsmanship or materials, such as broken clasps, missing stones, or structural issues.
Repair or Replacement: Depending on the issue, we will repair or replace the item at no additional cost.

3. What’s Not Covered

General Wear and Tear: Scratches, dents, fading, or other signs of normal use.
Improper Care or Misuse: Damage caused by exposure to harsh chemicals, excessive force, or improper handling.
Lost or Stolen Items: Items that are lost or stolen are not covered.

4. How to File a Warranty Claim

Contact Us: Email hello@dianahampton.com with your order number, a description of the issue, and clear photos of the item.
Evaluation: Our team will assess the claim and provide guidance on repair or replacement.
Repair/Replacement Process: Once approved, we will repair or replace your item and return it to you promptly.

5. Care Instructions

To maintain the beauty of your jewelry:

Avoid direct contact with water, perfumes, or chemicals.
Store items in a soft pouch or jewelry box when not in use.
Handle pieces with care to prevent accidental damage.

6. Contact Support

For questions regarding the warranty or jewelry care:
Email: hello@dianahampton.com

Enjoy your Diana Hampton jewelry with confidence, knowing we stand behind every piece with our commitment to quality and customer satisfaction.

JEWELRY & WATCHES LTD – Diana Hampton
Committed to premium quality and customer trust.